Some jobs are more intricate than it seems at the beginning. Before the holidays of 2020, we received a message from one of our clients, asking for dry-out at a property. There was apparently, a leak in the shower wall. This is usual business for us, so we started the coordinating process as we normally would. We found out soon …
Creating the future: A word from Tania.
Company Culture: A word from our Customer Care and Office Operations Manager.
With a little help from my friends: the first time filing a damage claim? Please allow us to help.
Sometimes, we receive jobs that require an extra bit of care. We met Terri and Noland per a referral from one of our trusted partners. In an initial call, Alex, our Customer Service Supervisor called the homeowners. She found out that there was water damage in the bathroom, and they would be filing a claim with their insurance. We followed …
Case study: Working With Insurance Companies.
When we start a new job, a whole path lies ahead. We understand that our client has expectations since on many occasions our clients have never been through an insurance claim process or a water/ mold/ fire emergency. We would like to share the story of Josh B. One of our recent clients. The story began when a vendor untapped …
Pursue the dream and MAKE IT HAPPEN.
What are you currently doing to get a step closer to your objective? A post about resilience.
3 Top Reasons to Make Home Improvements.
Summer is here. It is a great season for vacation, for spare time, but also the “new reality” has been a plot twist. Properties are now more than ever, a crucial part of our lives. Florida continues to be the Sunny State with pleasant communities. People continue to come, either to visit, to stay for longer periods, or indefinitely. We …
The A&B Approach: We Care.
Hi there, this is Tania writing for A&B. It has been 1 year for me working with this company and many, the things I have learned. Probably one of the most interesting things I found is what I call the A&B approach. When I started working here, I had to observe the people and culture so I could project this …
2020: From Good to Great
The beginning of a year is always something exciting. It means resolutions. It means opportunities. It means work! Less than a year ago we launched Above & Beyond Property Restoration. Back in February last year, we didn’t know what was lying ahead: We were excited back then, we are thrilled now to see how fast we are growing. Thank you …
2019: A letter from John Smyth.
A letter from the company owner, John Smyth, towards the end of 2019.
3 Steps to Restoration
What does Property Restoration imply? in 3 steps:
Inspection.
Clean up.
Build back.
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