Janet T. found Above & Beyond searching on the web. Checked out our work and decided to contact us through our webpage. She had a dream: making her kitchen an enjoyable place to spend time in. She provided Above & Beyond with some pictures of her idea. Troy, our Project Manager along with John, company owner, visited Janet’s place. They …
By the end of 2020, we received a job from one of the Third Party Administrators (TPA) we work with. When we receive a job of this sort, we have several clients: The TPA needs to approve the scope of work we provide, then the Insurance company, and finally we need to coordinate with the homeowner. Each of these stages …
Remodeling experience with Above & Beyond. Remodeling experts. Best customer service.
Some jobs are more intricate than it seems at the beginning. Before the holidays of 2020, we received a message from one of our clients, asking for dry-out at a property. There was apparently, a leak in the shower wall. This is usual business for us, so we started the coordinating process as we normally would. We found out soon …
Company Culture: A word from our Customer Care and Office Operations Manager.
Sometimes, we receive jobs that require an extra bit of care. We met Terri and Noland per a referral from one of our trusted partners. In an initial call, Alex, our Customer Service Supervisor called the homeowners. She found out that there was water damage in the bathroom, and they would be filing a claim with their insurance. We followed …
When we start a new job, a whole path lies ahead. We understand that our client has expectations since on many occasions our clients have never been through an insurance claim process or a water/ mold/ fire emergency. We would like to share the story of Josh B. One of our recent clients. The story began when a vendor untapped …
The case of a commercial property we took care of along with one of our trusted partners.
Portobello Clubhouse is a facility in Longboat Key. The story of Portobello and Above & Beyond started almost a year ago. One of our team members was at a networking event when she had the opportunity to introduce our services to one of the property management representatives. He said they had a large project to remodel the clubhouse to give …
What are you currently doing to get a step closer to your objective? A post about resilience.
