By the end of 2020, we received a job from one of the Third Party Administrators (TPA) we work with. When we receive a job of this sort, we have several clients: The TPA needs to approve the scope of work we provide, then the Insurance company, and finally we need to coordinate with the homeowner. Each of these stages …
Crystal Clear: Remodeling with Above & Beyond.
Remodeling experience with Above & Beyond. Remodeling experts. Best customer service.
Together we do More: Cooperating Towards a Happy Ending for the Client.
Some jobs are more intricate than it seems at the beginning. Before the holidays of 2020, we received a message from one of our clients, asking for dry-out at a property. There was apparently, a leak in the shower wall. This is usual business for us, so we started the coordinating process as we normally would. We found out soon …
Creating the future: A word from Tania.
Company Culture: A word from our Customer Care and Office Operations Manager.
With a little help from my friends: the first time filing a damage claim? Please allow us to help.
Sometimes, we receive jobs that require an extra bit of care. We met Terri and Noland per a referral from one of our trusted partners. In an initial call, Alex, our Customer Service Supervisor called the homeowners. She found out that there was water damage in the bathroom, and they would be filing a claim with their insurance. We followed …
Case study: Working With Insurance Companies.
When we start a new job, a whole path lies ahead. We understand that our client has expectations since on many occasions our clients have never been through an insurance claim process or a water/ mold/ fire emergency. We would like to share the story of Josh B. One of our recent clients. The story began when a vendor untapped …
Study case: The Paper Inn
The case of a commercial property we took care of along with one of our trusted partners.
Portobello Clubhouse. The story of a remodeling project.
Portobello Clubhouse is a facility in Longboat Key. The story of Portobello and Above & Beyond started almost a year ago. One of our team members was at a networking event when she had the opportunity to introduce our services to one of the property management representatives. He said they had a large project to remodel the clubhouse to give …
Pursue the dream and MAKE IT HAPPEN.
What are you currently doing to get a step closer to your objective? A post about resilience.
3 Top Reasons to Make Home Improvements.
Summer is here. It is a great season for vacation, for spare time, but also the “new reality” has been a plot twist. Properties are now more than ever, a crucial part of our lives. Florida continues to be the Sunny State with pleasant communities. People continue to come, either to visit, to stay for longer periods, or indefinitely. We …